Twome Community Guidelines & Safety Standards

Effective date: September 21, 2025 Last updated: September 21, 2025

These Twome Community Guidelines & Safety Standards (“Guidelines”) explain what is and is not allowed on Twome, and how we protect our community and users—especially children—from harm.

Twome is provided by Vivid World Inc. (d/b/a “Twome”) (“Twome,” “we,” “us,” or “our”). Twome lets you create an AI‑powered digital twin (“Twome”) and interact with other Twomes through live video calls, conversations, and posts.

These Guidelines apply to all use of Twome’s websites, apps, and services (the “Services”) and form part of our Terms of Use. If you do not agree with these Guidelines, please do not use the Services.

For information on how we collect and use personal data, including biometric‑related data, please see our Privacy Policy.

If you have questions or want to report a violation, you can contact us at: Email: legal@twome.ai

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1. Who These Guidelines Apply To

These Guidelines apply to all users of Twome, including when you:

• Create or use a Twome (AI‑powered digital twin) of yourself or another person.
• Join or host live video calls.
• Post, share, or generate content (images, video, audio, text, prompts, messages, or other media).
• Interact with other users or Twomes via comments, messages, or calls.

You are responsible for your own behavior and for any content you create, upload, generate, or share on Twome (“User Content”).

You must also comply with all applicable laws in your jurisdiction.

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2. Core Principles

To keep Twome safe, enjoyable, and trustworthy, we expect every user to follow these core principles:

1. Protect children and vulnerable people Zero tolerance for child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM). No sexualization of minors and no targeting of under‑16 users.

2. Respect others Do not harass, threaten, bully, or abuse others. Do not encourage hate, violence, or self‑harm.

3. Be honest and transparent Do not use Twome to deceive, defraud, impersonate, or manipulate others, including through deepfakes or AI‑generated media.

4. Respect privacy and consent Do not share private information or intimate content without permission. Honor local consent laws when recording calls or sharing content.

5. Follow the law Do not use Twome for illegal activities or to promote or facilitate unlawful behavior.

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3. Child Safety & CSAE (Zero‑Tolerance Policy)

Twome has a strict zero‑tolerance policy for child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM).

3.1 Prohibited CSAE Content and Conduct

On Twome, you must not:

• Create, upload, generate, share, or request any content that depicts, suggests, or appears to depict:
  • Sexual abuse or exploitation of minors.
  • Minors in any sexual context, including partial or implied nudity, fetish content, or sexualized poses.
  • Sexualized AI‑generated images, videos, or audio involving minors (real, fictional, stylized, or synthetic).
• Use Twomes, live calls, messages, or posts to:
  • Groom, solicit, exploit, or attempt to exploit minors in any way.
  • Request, offer, trade, or distribute CSAM or any content that sexualizes minors.
  • Ask minors for sexual content, intimate images, or any sexually explicit communication.
• Impersonate a minor to obtain sexual content or favors from others.

This applies to all content, including but not limited to:

• Real‑world photos or videos.
• AI‑generated or synthetic media.
• Drawings, animations, or stylized depictions.
• Text, chat messages, prompts, and voice content.

3.2 Enforcement for CSAE

If we detect or receive a report of CSAE or CSAM involving Twome, we may:

• Immediately remove the content.
• Suspend or permanently ban the accounts involved.
• Preserve and disclose information to law enforcement and relevant child protection organizations, where appropriate and permitted by law.

We may retain relevant data for safety, abuse prevention, and legal purposes, consistent with our Privacy Policy and applicable laws.

3.3 How to Report CSAE or Child Safety Concerns

If you see any content or behavior that may involve child sexual abuse, exploitation, grooming, or other child safety risks on Twome:

1. Stop the interaction and, if safe to do so, leave the call or conversation.
2. Report it to Twome:
   • Via in‑app reporting tools (where available), and/or
   • By email: legal@twome.ai with subject line: “Urgent – Child Safety” and include:
     • Username(s) or profile link(s).
     • Date/time of the incident (with time zone, if possible).
     • Any relevant screenshots, recordings, or descriptions.

If a child may be in immediate danger, contact your local law enforcement or emergency services first, then notify us.

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4. Minors, Age Requirements & Targeting

• The Services are not directed to individuals under 16.
• You must be at least 16 years old to use Twome.
• If your local law requires a higher minimum age to consent to data processing or enter into a contract, you may need parental or guardian consent.

On Twome, you must not:

• Target users you know or reasonably believe to be under 16.
• Collect or process children’s data or encourage under‑16 users to use the Services.
• Use Twome to arrange in‑person meetings with minors or to facilitate contact with minors in unsafe ways.

If we become aware that a child under 16 (or under 13 in the U.S.) is using Twome without appropriate consent, we may:

• Delete or disable the account.
• Remove associated data, consistent with our Privacy Policy.
• Take additional safety measures where required by law.

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5. Prohibited Content and Behavior

The following content and behaviors are not allowed on Twome. We may remove content and suspend or terminate accounts that violate these rules or our Terms of Use.

5.1 Illegal Activities

You may not use Twome to:

• Break local, national, or international laws.
• Promote, facilitate, or instruct others to commit illegal acts.
• Buy, sell, or distribute illegal goods or services.

5.2 Sexual Content and Nudity

You may not:

• Share non‑consensual sexual content, including “revenge porn,” voyeuristic content, or intimate images without consent.
• Create or distribute non‑consensual sexual deepfakes of any person.
• Sexualize minors in any way (see Section 3).
• Use Twome for prostitution, escorting services, or other forms of sexual exploitation.

Consensual adult content may still be restricted or removed if it:

• Violates local laws.
• Is non‑consensual, exploitative, or coerced.
• Puts others at risk of harm or significant distress.

5.3 Harassment, Bullying, and Hate

You may not:

• Harass, threaten, or bully others, including through repeated unwanted contact or targeted abuse.
• Encourage others to harass or attack someone on or off Twome.
• Use slurs, dehumanizing language, or content that incites hatred or violence against a person or group based on protected characteristics such as race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, or serious disease.

5.4 Violence, Extremism, and Terrorism

You may not:

• Promote, celebrate, or incite violence, terrorism, or extremist organizations.
• Share graphic violence, gore, or content intended to shock or terrorize.
• Use Twome to threaten physical harm or encourage others to commit violent acts.

5.5 Self‑Harm and Suicide

You may not:

• Encourage or glorify self‑harm, suicide, or eating disorders.
• Share content that instructs others on how to self‑harm or attempt suicide.

Supportive or recovery‑oriented discussions may be allowed but must not promote or romanticize self‑harm. If you or someone you know is at risk, please contact local emergency services or a crisis hotline in your region.

5.6 Fraud, Deception, and Misinformation

You may not use Twome to:

• Scam or defraud others (for example, phishing, impersonation for financial gain, or pyramid schemes).
• Spread false information that could cause real‑world harm, including certain medical, financial, or legal misinformation presented as fact.
• Mislead people about who you are or your intentions, including by misusing AI‑generated media or Twomes (see Section 6).

5.7 Privacy Violations

You may not:

• Share other people’s personal data (such as home addresses, phone numbers, identification documents, financial information, or other sensitive data) without their explicit permission.
• Doxx or threaten to expose someone’s private information.
• Secretly record or share calls or communications in violation of local consent laws (see Section 7).

5.8 Intellectual Property Infringement and Spam

You may not:

• Upload or generate content that infringes copyrights, trademarks, or other intellectual property rights.
• Use bots or automation to create accounts, farm referrals, scrape, or spam.
• Flood Twome with repetitive, low‑quality, or misleading content.

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6. Rules for Twomes and AI‑Generated Media

Twome enables realistic AI‑powered digital twins (“Twomes”). These can look and sound like real people and may be used in live video calls or content.

You must use Twomes and AI‑generated media responsibly.

6.1 Consent and Identity

• You may create a Twome of yourself.
• Creating a Twome of another person requires their clear authorization.

You may not:

• Impersonate others or mislead users about your identity.
• Create Twomes of others without their consent.
• Use Twomes to deceive, defraud, or manipulate others, including in romantic, financial, or political contexts.

6.2 Deepfakes and Misuse

You may not use Twomes or AI‑generated media for:

• Deepfake abuse or non‑consensual sexual content.
• Political misinformation or manipulation.
• Medical, financial, or legal advice that could cause harm, presented as expert or authoritative.
• Harassment, bullying, intimidation, or extortion.

Where required by law, you must clearly label AI‑generated or synthetic content to avoid misleading others.

6.3 Biometric‑Related Content

When you create a Twome, you may provide facial imagery and voice samples so we can analyze facial geometry and vocal characteristics to generate and operate your Twome. This processing is governed by our Privacy Policy and applicable law.

You may not attempt to:

• Re‑identify or extract biometric templates.
• Probe the Services to obtain hidden model parameters, prompts, or source code.

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7. Live Video Calls, Recordings & Consent

Twome enables real‑time video calls and conversations with Twomes and other users.

7.1 Respect and Safety in Calls

During calls, you must:

• Treat others with respect and follow all rules in these Guidelines (for example, no harassment, hate, or sexual exploitation).
• Not expose others to unexpected explicit, violent, or otherwise harmful content.

If you feel unsafe or uncomfortable in a call, you should:

• Leave the call.
• Block the user (where available).
• Report the behavior to Twome.

7.2 Recording and Transcripts

By default, Twome does not store full video of your calls. You may optionally enable recordings or transcripts for your own use, as described in our Privacy Policy.

You are responsible for complying with local laws regarding call recording and consent, including all‑party consent where required. Our products may show recording indicators, but you must still:

• Inform participants if a call is being recorded where required by law.
• Obtain any legally required consent from all participants.
• Not share recordings or transcripts in ways that violate these Guidelines or others’ rights.

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8. Privacy and Data Protection

Our Privacy Policy explains:

• What data we collect (including biometric‑related data).
• How we use and share it.
• How long we keep it and how we protect it.
• Your rights and choices under applicable laws (including GDPR/UK GDPR and CCPA/CPRA).

You must not:

• Misuse personal data obtained through Twome.
• Attempt to re‑identify anonymized data or access data you are not authorized to access.
• Collect or process children’s data or target under‑16 users.

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9. Enforcement and Consequences

We may take action where we believe these Guidelines, our Terms of Use, or applicable laws have been violated, including when we receive reports from users or authorities.

Possible actions include:

• Warning you about the violation.
• Removing or restricting access to specific content.
• Limiting certain features (for example, calls, messaging, visibility).
• Temporarily suspending or permanently banning your account(s).
• Preserving and disclosing information to law enforcement, regulators, or other authorities where we believe it is reasonably necessary to:
  • Comply with legal processes or obligations.
  • Protect the rights, property, or safety of users, Twome, or others.
  • Prevent harm, including in cases involving CSAE or other serious risks.

Enforcement decisions may take into account context, pattern of behavior, and severity of harm.

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10. Reporting Violations

We rely on our community to help keep Twome safe.

You can report violations:

• In‑app, where reporting tools are available; and/or
• By email:
  • For community guideline violations and legal issues: legal@twome.ai
    • Please include “Community Guidelines Report” in the subject line.
    • Provide as much detail as possible: usernames, links, screenshots, date/time, and a description of what happened.

For data protection questions or requests, please see our Privacy Policy or email privacy@twome.ai.

If someone is in immediate danger, contact local emergency services or law enforcement first, then notify us.

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11. Changes to These Guidelines

We may update these Community Guidelines & Safety Standards from time to time to reflect changes in our Services, legal requirements, or best practices.

• We will post the updated version on this page with a new “Last updated” date.
• For material changes, we may provide additional notice (for example, in‑app or by email).

Your continued use of Twome after changes become effective means you agree to the updated Guidelines.

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12. Contact

If you have questions about these Guidelines or about safety on Twome, please contact us:

• Email (legal and safety): legal@twome.ai
• Email (privacy): privacy@twome.ai

Mailing address: Vivid World Inc. (d/b/a Twome) Attn: Legal / Safety 1111B S Governors Ave STE 37424 Dover, DE 19904 United States

These Twome Community Guidelines & Safety Standards are published by Vivid World Inc. (d/b/a Twome), the provider of the Twome Services.